Contact Us
This page tells you how to reach the editorial team behind Non Gamstop Bets, what we can realistically help with, and what needs to go to a bookmaker or a support organisation instead. We cover crypto-friendly sports betting sites not on Gamstop, so most of the messages we get are about odds, bonus terms, deposits in Bitcoin or stablecoins, and whether a listing is still accurate. All of those are worth sending.
Email the editorial team
Write to [email protected]. One address, one inbox, read by the people who write the reviews. Put the operator's name in the subject line if your message is about a specific brand — it gets to the right writer faster.
To save a round trip, include the following where it applies:
- The brand you are asking about, exactly as it appears on our site
- What you saw versus what we published — a screenshot helps
- The date you looked, since bonus terms and crypto payment options change without notice
- Your country of residence, because eligibility for many offers depends on it
We do not ask for account numbers, wallet seed phrases, passwords, private keys or copies of ID. Nobody from Non Gamstop Bets will ever request them. If a message claiming to be from us does, it is not us.
What we can help with — and what we can't
| Send it to us | Send it to the bookmaker |
|---|---|
| A bonus figure or condition on our page that no longer matches the operator's site | A bonus that hasn't credited to your account |
| A broken link, wrong logo or outdated rating | A withdrawal that is taking longer than quoted |
| Suggesting a crypto sportsbook we haven't covered | Verification requests, document uploads and account limits |
| Questions about how we rank and assess sites | Settled bet disputes, voided markets and cash-out errors |
| Advertising, media and partnership enquiries | Closing or restricting your account |
We are an independent comparison site. We hold no customer accounts, no funds and no wallets, so we cannot process a payout, reopen an account, override a bet settlement or intervene in a dispute. What we can do is correct our own page and factor a pattern of complaints into future assessments.
Commercial disclosure
Some links on this site are commercial. If you open an account through one, Non Gamstop Bets may earn a commission at no extra cost to you. That arrangement never buys a position in our rankings and never changes what we write about a brand's weaknesses. Editorial ratings on this site are ours, produced from published information — they are not customer-review scores, and they are not the result of us depositing or betting anywhere. Everything here was last fact-checked on Sep 21, 2026 by Freddie Walsh.
Reporting an inaccurate listing
Corrections are the single most useful thing a reader can send us. Crypto sportsbooks move quickly: a welcome package changes size, a country gets restricted, a coin gets dropped. Here is how a report is handled.
- You email us with the brand, the detail in question and when you checked.
- We re-verify against the operator's own published terms and banking pages.
- If the page is wrong, we amend it and refresh the update stamp at the top.
- If the change is material — a much smaller offer, a lost payment route, tighter eligibility — we revisit the rating.
- We reply to you either way, including when we've confirmed our original version was right.
Three brands readers ask about most
The names below come up repeatedly in our inbox, so it is worth setting out why each sits where it does and what we would flag before you write in about it. Every offer figure is the operator's own headline, in the currency they advertise it in, and every one carries wagering and qualifying conditions you should read on their site first.
Tenobet — the top-rated sportsbook package
Tenobet leads our list at 10.0 because the sports side is the main event rather than an afterthought bolted onto a casino, and because its crypto deposit handling is straightforward enough that most questions we receive about it are about bonus maths, not about funds going astray. The headline is a sports package of 300% up to €3,000 — a large multiplier, which in practice means the rollover attached to it is the thing to examine, along with minimum odds and the window you have to clear it. Quoted in euros, so a GBP or crypto deposit converts at the operator's rate and the amount you actually qualify for will not be a round number. The limitation: a bonus that size is realistically aimed at high-volume bettors. If you stake £10 on a weekend accumulator, you will never come close to clearing it, and a smaller offer will serve you better.
smash — largest headline ceiling
smash rates 9.8 and carries the biggest advertised maximum on our list, 250% up to €5,000. It earns its place for readers who deposit substantial amounts in crypto and want that matched rather than capped at a token level. Assess it on the same basis as any large match: the ceiling is only reachable with a correspondingly large deposit, so the useful question is what percentage of your normal deposit gets matched and at what turnover. Its limitation is the mirror image of its strength — the top figure is marketing, not an expectation, and readers who send us messages disappointed by it have usually read the €5,000 and not the qualifying deposit.
Betninja — sports and casino in one package
Betninja also sits at 9.8, and it is the brand we hear from readers who want both a sportsbook and a casino floor behind one balance. The welcome is €1,000 plus 100 free spins, which is a more modest cash figure than the two above but split across two product types. That split is exactly why we get correspondence about it: sports bonus funds and spin winnings usually clear under different rules, different game weightings and often different deadlines, so treat them as two separate offers that arrived in the same envelope. The limitation is that a combined package suits nobody perfectly — pure sports bettors are paying attention to spins they will not use, and the cash element is smaller than single-purpose sportsbook offers.
Comparison of the headline offers
| Brand | Editorial rating | Headline offer | Currency advertised |
|---|---|---|---|
| Tenobet | 10.0 | Sports package: 300% up to €3,000 | EUR |
| smash | 9.8 | 250% up to €5,000 | EUR |
| Betninja | 9.8 | €1,000 + 100 Free Spins | EUR |
| CoinPoker | 9.7 | 150% up to $2,000 | USD |
| WinnerIsland | 9.7 | Up to 55% on Acca with Multiboost | Percentage boost |
| Gambiva | 9.6 | 300% up to €3,500 | EUR |
| Gamble Gorilla | 9.5 | 100% up to £100, £20 deposit | GBP |
| BetBluff | 9.2 | 100% up to £150 bonus | GBP |
| Rolletto | 9.2 | 150% up to €1,500 + 200 free bet | EUR |
| 7abet | 9.1 | 300% up to £200 | GBP |
All figures are the operators' advertised headlines and all are subject to their own wagering requirements, minimum odds, qualifying deposits and time limits. Check them on the operator's site before depositing — those terms change more often than our page does, which is why we welcome corrections.
Questions about money we can answer
A large share of our inbox is about funding. We can explain how these arrangements generally work; we cannot see your account, and we do not publish processing times we have not verified.
- Cost to take part. Nothing is charged by us — reading and comparing here is free. Your cost is what you deposit and stake. Percentage-match offers such as those from Tenobet, Gambiva or 7abet require a qualifying deposit of your own money first; a £20 deposit is explicitly required for the Gamble Gorilla welcome, for instance. None of these bonuses are free money, and all must be turned over before withdrawal.
- Currency. Several headline offers are advertised in euros or dollars. If you deposit in pounds or crypto, the operator converts, and conversion is where an unexpected shortfall usually comes from.
- Crypto deposits. Coins are credited after network confirmations, so the wait depends on the chain and its congestion, not on the bookmaker alone. Network fees are paid to the blockchain, separately from anything the site charges.
- Withdrawals. Most sites set a minimum withdrawal, may cap amounts per day or month, and will not release funds while a bonus is still in play. Verification checks can pause a payout. Ask the operator for its own stated limits and timescales in writing before your first cash-out.
- Cards and bank transfers. Where offered, these are slower than crypto in most cases and may carry their own bank-side charges. Availability varies by brand and by country.
What these sites actually offer
Readers writing in about coverage are usually asking one of three things. Sportsbooks in this group typically run football across the major European leagues and cups, horse racing from UK and international meetings, tennis, basketball, American sports, and esports markets that crypto-led brands tend to price aggressively. Bet types run from singles and accumulators to handicaps, totals, player props and bet builders, with cash-out and in-play betting standard on the larger platforms — WinnerIsland's Multiboost of up to 55% on accumulators is an example of a promotion built specifically around multi-leg bets, and applies only to qualifying accas.
Odds quality matters more than a bonus over a season. Compare the same market on two or three sites before you stake: the difference between 1.90 and 2.00 on a regular bet outweighs most welcome packages over time.
The other product lines these brands run
Almost every operator here runs more than a sportsbook. Slots, table games and live-dealer rooms usually sit behind the same wallet, which is where Betninja's free spins land. CoinPoker is the clearest example of an adjacent line in its own right — a poker-led platform whose 150% up to $2,000 welcome is built for cash games and tournaments rather than for sports staking, so treat it as a different product with different clearing rules rather than a sportsbook alternative. Virtual sports and racing simulations often sit alongside the real fixtures too. The practical point for anyone contacting us: bonus funds rarely move freely between sports and casino, and game weightings for wagering differ sharply between the two. For casino-first questions, our guide to non-Gamstop casinos is the better starting point.
Eligibility, regulation and what we cannot advise on
Everything on this site is for adults aged 18 or over. The sites we cover are licensed outside the United Kingdom and are not part of the UK self-exclusion scheme, which means UK consumer protections administered by the UK Gambling Commission do not apply to them. Your protection instead comes from the operator's own licensing jurisdiction and its published terms, so it is worth reading both and keeping your own records of deposits, bets and correspondence.
Practical obligations that follow for you: confirm you meet the age and residency conditions before registering, expect identity verification at some point before a withdrawal, keep proof of your transactions, and understand that disputes are handled under the operator's licence rather than through a UK ombudsman. We are not lawyers, tax advisers or a regulator, and we cannot give you a ruling on your personal circumstances — for anything of that kind, speak to a qualified professional.
We also cannot reverse a Gamstop registration; only Gamstop can discuss its own scheme with you. If betting has stopped being enjoyable or you are contacting us because you want to stop rather than because you want a better offer, our responsible gambling page lists the support routes available, and reaching out to one of them is a better use of your time than emailing us.
Advertising, media and legal enquiries
Operators, affiliates and agencies can use the same address. Tell us what you are proposing and who you represent. We will say plainly what is and is not available, and we do not sell rankings or remove documented criticism as part of any deal — a partnership changes where a link points, never what the review says. Press and interview requests, and anything concerning our terms and conditions, come to the same inbox. If you want to know who is behind the site before you write, our about page sets that out.
Response times and what happens next
We read everything. We aim to answer within a couple of working days, and corrections tend to be dealt with fastest because they affect other readers. Complex questions — a comparison across several brands' bonus terms, say — can take longer, and we would rather send you an accurate answer late than a guess quickly. If you have not heard back within a week, resend; occasionally messages are filtered out before they reach us.
If you are not sure whether your question is for us or for a bookmaker, send it anyway. Worst case, we point you to the right place and tell you what to ask for when you get there.